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Lowcademy

Privacy Policy

Effective Date: 14 December 2025

This Privacy Policy explains how Lowcademy.com ("Platform") collects, uses, stores, and protects personal information. The Platform is operated by Xaltiq Technologies Private Limited ("Company", "we", "us", "our"). By using the Platform, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and payment-related details (processed via third-party payment gateways)

  • Any information voluntarily submitted during registration, enrollment, or communication

1.2 Technical & Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, session duration, and interaction data

  • Cookies and similar tracking technologies

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2. How We Use Your Information

We use collected information for the following purposes:

  • Providing access to courses, classes, and services

  • Processing payments and invoices

  • Communicating updates, schedules, and service-related notices

  • Improving platform performance, content, and user experience

  • Compliance with legal, regulatory, and accounting requirements

  • Preventing fraud, misuse, and unauthorized access

We do not sell or rent your personal information to third parties.

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3. Cookies & Tracking Technologies

Lowcademy may use cookies, web beacons, and similar technologies to:

  • Enable core website functionality

  • Analyze traffic and usage patterns

  • Improve performance and security

You may disable cookies through your browser settings; however, some features of the Platform may not function properly.

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4. Third-Party Services

We may use third-party service providers for:

  • Payment processing

  • Video hosting and content delivery

  • Email communication

  • Analytics and performance monitoring

These third parties have access to personal information only to the extent necessary to perform their services and are obligated to maintain confidentiality.

The Company is not responsible for the privacy practices of third-party websites or platforms linked from Lowcademy.

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5. Data Storage & Security

We implement reasonable technical and organizational measures to safeguard personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. We do not guarantee absolute security.

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6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, regulatory, and tax obligations

  • Enforce our Terms & Conditions

Data may be retained even after course completion or account inactivity, as required by law.

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7. User Rights

Subject to applicable Indian laws, you may:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your data (where legally permissible)

Such requests may be denied if retention is required by law, contractual obligations, or legitimate business interests.

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8. Children’s Privacy

Lowcademy does not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be deleted where legally required.

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9. Legal Disclosure

We may disclose personal information if required to do so by:

  • Law enforcement agencies

  • Court orders or legal processes

  • Government or regulatory authorities

Such disclosure shall be limited to the extent legally mandated.

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10. Limitation of Liability

To the maximum extent permitted by law, Xaltiq Technologies Private Limited shall not be liable for any loss, damage, or misuse of personal data beyond reasonable control.

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11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Platform. Continued use constitutes acceptance of the revised Policy.

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12. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts in Indore, Madhya Pradesh.

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13. Contact Information

For any questions or concerns regarding this Privacy Policy, contact:

Email: contact@lowcademy.com

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By using Lowcademy, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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